Strategic Advisory Leading to Huge Growth

Customer

• Multinational media technology company, based in California, USA
• Over $7 billion USD in revenue and 10,000 employees
• One of the largest Splunk environments in the world
• Indexing over 2 petabytes of events per day, across 2000+ indexers

Problem

• Typical Splunk operational monitoring approaches did not scale
• Poor data quality across many high volume sources
• Long search times, with users competing for limited Splunk resources
• Very small in-house Splunk team to ‘keep the lights on’

Solution

• Monthly engagements, delivering strategic advice and operational support
• Identified and remediated operational issues, implemented performance tuning
• Assisted users with search and report optimization
• Designed and scaled out the environment appropriately 
• Developed a dedicated Splunk monitoring environment

Result

• Real-time operational monitoring and visibility across the Splunk environment
• Greatly improved search performance and indexing throughput
• Huge increase in Splunk user adoption and growth of Splunk
• Maximized use of hardware resource, to eliminate waste