Executive Dashboard Optimization

Customer

• Large telecommunications company
• Over $13 billion in revenue and 25,000 employees

Problem

• High Splunk resource usage, caused by inefficient searches and data volumes
• Executive team unable to gain operational visibility, as dashboards not working
• Internal Splunk team committed to other projects and unable to address issues
• Attempts to optimize bad searches had been tedious and time consuming

Solution

• Performed a health assessment to identify issues 
• Implemented performance tuning and other optimizations
• Created new queries and modeled data to help summarize large data sets
• Reworked several dashboards to optimize load times and performance

Result

• Executives able to view dashboards that had been inaccessible for months
• Increased operational visibility helps ensure key performance indicators are met
• Significant improvement to Splunk environment health
• Ability to add additional data sources to SIEM for greater security visibility