Customer
- Publicly traded commercial bank
- $9 billion in revenue and 27,000 employees
Problem
- Security gaps, as existing SIEM unable to provide visibility into cloud services
- Hundreds of use cases needed to be migrated to Splunk
- Minimal Splunk experience on the existing team
Solution
- Conducted a Security Workshop to determine requirements for new use cases
- Architected the new Splunk SIEM environment and performed the migration
- Consolidated alerts and improved query efficiency
- Sent IOCs (indicators of compromise) to Splunk SOAR
Result
- Zero downtime during migration
- Optimized security alerts, freeing up resource and increasing use case coverage
- Transitioned from manual to automated incident handling using Splunk SOAR
- Improved customer maturity, allowing for Machine Learning and Risk Based Alerting
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