Customer
- Company develops popular e-signing software
- Publicly traded with over $1.5 billion in revenue and 6,000 employees
Problem
- Exponential growth during Covid led to new monitoring requirements
- Team had no Splunk experience and required an immediate solution
- Needed to scale to largest customers and work with different environments
Solution
- Developed a customer-facing Splunk app that interfaces with Company APIs
- Company data was normalized against common information models
- Visualizations and reporting designed to scale to huge data sets
- Tested and vetted for Splunk Cloud and On-Premise environments
Result
- App was developed and launched to their customers in under one month
- Helped Company improve software logging for better reporting capabilities
- Greatly improved monitoring insights into Company’s e-signing software
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