Improved Monitoring During Covid

Customer

Publicly traded e-signing software company with over $1.5 billion in revenue and 6,000 employees.

Environment

Rapidly expanding Splunk environment used for operational monitoring visibility.

Use Case

Develop an app in response to new monitoring requirements arising from rapid growth and scale to work across different environments.

Customer Challenges

Rapid Growth Due to Covid

The shift to remote work during COVID triggered rapid growth in the customer’s e-signing software, creating new demands for operational monitoring.

Internal Resource Lacks Splunk Experience

The internal customer team has limited Splunk app development experience, but require an immediate solution.

Scaling to Largest Customers

The solution must scale to accommodate the largest customers and operate effectively across various Splunk environments.

Our Expert Approach

custom app development

App Development

Designed and built a customer-facing Splunk app for operational monitoring of the customer’s solution.
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operational excellence

Data Normalization

Normalized the app’s data sources according to Splunk’s common information models to ensure adherence to best practices.
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planning and design

Intelligence Driven Reporting

Created intelligence-driven reports and visualizations that deliver enhanced operational visibility.
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How We Delivered Success

Improved Monitoring During Covid

In under a month, our team developed and launched a customer-facing Splunk app that integrates with the Company’s APIs, meeting urgent customer needs. The e-signing solution data sources were normalized using common information models, and scalable visualizations and reports were created to handle large datasets.

The net result was an efficient Splunk app that delivered enhanced operational visibility and insights into the customer’s e-signing software solution.

improved monitoring

Contact Us

Contact us today to learn how we can help ensure success in your upcoming projects.

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