Spam Detection Using Machine Learning

Customer

Major, publicly traded North American telecommunications company with over $15 billion in revenue and 65,000 employees.

Environment

Splunk used for to monitor text messaging data for detecting phishing, fraud and spamming techniques.

Use Case

Move from a legacy, resource-intensive manual review process, to a modern, adaptive, and automated spam identification approach.

Customer Challenges

Unable to Detect New Techniques

Text messaging is a common target for malicious attacks, but the existing monitoring approach relied on legacy tactics and static rules, lacking the flexibility to adapt to evolving and more sophisticated spamming or phishing techniques.

Resource Intensive Approach

Manual review of flagged text messages is driving high resource consumption and operational costs.

Our Expert Approach

custom app development

Applied Machine Learning

Created a machine learning model to help better detect spam and phishing within text messages.
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predicting spam

Automated Spam Prediction

Implemented an automated classification approach for better predicting whether something is SMS spam.
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Categorization and Reporting

Events were organized into distinct categories, and corresponding reports were generated.
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How We Delivered Success

Spam Detection Using Machine Learning

We deployed a machine learning model for spam and phishing detection that achieved 93% accuracy, significantly reducing false positives and substantially lowering the internal resources needed for manual reviews.

The new model continuously learns and adapts from data in an unsupervised manner, eliminating the need for static rules and thresholds while staying responsive to emerging spamming and phishing techniques.

spam detection using machine learning

Contact Us

Contact us today to learn how we can help ensure success in your upcoming projects.

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